Discover Your Zenith Journey

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, including name, contact details, travel preferences, and booking information. We also collect data automatically through cookies and similar technologies when you visit our website.

How We Use Your Information

We use your personal information to provide travel services, process bookings, communicate with you, improve our services, and comply with legal obligations. We may also use your information for marketing purposes with your consent.

Information Sharing

We share your information with trusted travel partners, service providers, and vendors necessary to fulfill your travel arrangements. We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under GDPR and other privacy laws, you have rights to access, rectify, erase, restrict processing, data portability, and object to processing of your personal information. Contact us to exercise these rights.

Contact Information

For privacy-related questions, contact us at [email protected] or +1 (212) 847-9632.

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Terms of Service

Last Updated: December 2024

Acceptance of Terms

By accessing and using ZenithTrip services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Service Description

ZenithTrip provides luxury travel planning, adventure tour services, and personalized itinerary creation. All services are subject to availability and confirmation.

Booking and Payment

All bookings require confirmation and payment according to our payment terms. Prices are subject to change until booking is confirmed. Deposits are non-refundable unless otherwise specified.

Cancellation Policy

Cancellation terms vary by service and destination. Standard cancellation fees apply based on timing of cancellation relative to departure date. Travel insurance is strongly recommended.

Limitation of Liability

ZenithTrip's liability is limited to the amount paid for services. We are not liable for circumstances beyond our control including weather, political situations, or third-party service failures.

Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

Contact

Questions about these terms should be directed to [email protected].

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies: Required for website functionality, including security and navigation.

Analytics Cookies: Help us understand how visitors interact with our website to improve performance.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and preferences for future visits.

Managing Cookies

You can control cookies through your browser settings or our cookie consent banner. Note that disabling certain cookies may impact website functionality.

Third-Party Cookies

We use services like Google Analytics, Facebook Pixel, and other trusted partners that may place cookies on your device.

Contact

For cookie-related questions, contact [email protected].

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GDPR Compliance & Your Rights

Last Updated: December 2024

Your Data Protection Rights Under GDPR

As a data subject, you have the following rights regarding your personal information:

Right to Information

You have the right to be informed about how your personal data is collected, used, and shared through clear and transparent privacy notices.

Right of Access

You can request access to your personal data and receive information about how it's being processed. Contact us to request a copy of your data.

Right to Rectification

You have the right to correct inaccurate or incomplete personal information we hold about you.

Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the original purpose.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations while maintaining the data on our systems.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.

Legal Basis for Processing

We process your data based on: consent, contract performance, legal obligations, vital interests, public tasks, and legitimate interests.

Data Transfers

When transferring data outside the EU, we ensure adequate protection through appropriate safeguards like Standard Contractual Clauses.

Exercising Your Rights

To exercise any of these rights, contact us at [email protected] or +1 (212) 847-9632. We will respond within one month of receiving your request.

Complaints

If you believe your data protection rights have been breached, you can file a complaint with your local supervisory authority.

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

ZenithTrip respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid takedown notices.

Copyright Infringement Notification

If you believe your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on our website
• Your contact information (address, telephone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy made under penalty of perjury

Designated DMCA Agent

Legal Department
ZenithTrip
2847 Broadway Street
New York, NY 10025
Email: [email protected]
Phone: +1 (212) 847-9632

Counter-Notification

If you believe material was removed by mistake or misidentification, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury of good faith belief
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat infringers of copyright.

Contact Information

For DMCA-related matters, contact [email protected] or our designated agent at the address above.